Privacy Policy — bd1111

01 Introduction

bd1111 is an offshore online betting and casino platform serving players in Bangladesh. We offer sports betting, live casino games, slot games, and a range of related gambling services. In delivering these services, we collect and process certain categories of personal data about our Players and visitors.

This Policy applies to all personal data collected through the bd1111 website, any associated mobile-accessible interfaces, and all communications between bd1111 and its Players — including live chat, email, and WhatsApp support interactions. It applies regardless of whether a visitor ultimately registers an account with bd1111.

This Policy should be read alongside bd1111's Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference. Where this Policy conflicts with any other bd1111 document, this Policy shall prevail on matters of personal data and privacy.

bd1111 reserves the right to update this Policy at any time. The date shown in the "Last Reviewed" badge above reflects the most recent revision. Continued use of the bd1111 platform after any revision constitutes your acceptance of the updated Policy.

02 Data We Collect

bd1111 collects personal data in two principal ways: data you provide directly when registering and using the platform, and data collected automatically as you interact with the site. The categories of personal data we collect are described below.

Data you provide directly:

• Registration data: Full legal name, date of birth, email address, mobile phone number, and preferred username and password when you create a bd1111 account.
• Identity verification (KYC) data: Copies of government-issued identification documents (national ID card, passport) and, where required, proof of payment method ownership. KYC data is collected to verify your age and identity in compliance with anti-money-laundering obligations.
• Payment data: Mobile banking account identifiers (bKash, Nagad, Rocket, Upay numbers), bank account details (for DBBL, City Bank, BRAC Bank, and other bank transfer methods), and card information (for Visa/Mastercard transactions, processed through encrypted PCI-compliant channels).
• Communication data: Messages, transcripts, and records of your interactions with bd1111 support via live chat, email at [email protected], or WhatsApp.
• Responsible gaming data: Self-exclusion requests, deposit limit settings, cooling-off period activations, and any self-declared problem gambling disclosures submitted through your account settings or to support.

Data collected automatically:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and time zone.
• Usage and behavioural data: Pages visited on the bd1111 platform, games played, bets placed (amount, market, outcome), session duration, navigation paths, and feature interactions.
• Cookie and tracking data: Session cookies and functional tracking technologies as described in Section 6 of this Policy.

Summary of data categories collected by bd1111:

03 How We Use Your Data

bd1111 uses the personal data we collect for the following purposes. Where a purpose requires a specific legal basis, the applicable basis is identified in Section 4 of this Policy.

• Account registration and management: To create and maintain your bd1111 account, verify your identity and age, and provide you with access to bd1111's betting and casino services.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and card payment channels, and to maintain accurate transaction records.
• Identity verification (KYC/AML): To fulfil anti-money-laundering and know-your-customer obligations by verifying the identity of account holders, particularly in connection with withdrawal requests and high-value transactions.
• Platform operation and improvement: To monitor platform performance, diagnose technical issues, analyse usage patterns, and develop new features and improvements to the bd1111 service.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, multi-accounting, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance via live chat, email, and WhatsApp.
• Responsible gaming enforcement: To apply and monitor deposit limits, self-exclusion periods, cooling-off activations, and other responsible gaming tools activated on your account.
• Marketing communications (optional): To send you promotional emails, SMS messages, or in-platform notifications about bd1111 bonuses, new games, or seasonal offers — but only where you have provided explicit consent to receive such communications. You may withdraw this consent at any time by contacting support or adjusting your account communication preferences.

bd1111 does not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects without human review.

04 Legal Basis for Processing

bd1111 processes personal data on the following legal bases, applied as appropriate to each processing purpose:

• Performance of a contract: Processing necessary to create and operate your bd1111 account, process your deposits and withdrawals, and deliver the gambling services you have requested. Without this processing, bd1111 cannot provide its services to you.
• Compliance with legal obligations: Processing required to fulfil anti-money-laundering (AML) obligations, know-your-customer (KYC) verification requirements, and record-keeping obligations under applicable offshore operating standards.
• Legitimate interests: Processing conducted for the purposes of fraud detection, platform security, abuse prevention, responsible gaming enforcement, and platform performance analysis, where those interests are not overridden by your data protection rights.
• Consent: Processing for optional marketing communications (emails, SMS, in-platform promotions), where you have provided clear, freely given, and informed consent. You retain the right to withdraw this consent at any time.

05 Sharing Your Data

bd1111 does not sell your personal data to third parties. We share personal data only where necessary for the operation of our platform, under strict data-sharing agreements, and with the following categories of recipient:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, and card processing networks (Visa, Mastercard) — solely to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML compliance services engaged to verify the identity and age of bd1111 account holders. These providers process your identity documents under confidentiality obligations and may not use your data for any other purpose.
• Game software providers: Licensed game developers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive session data required to run their games on the bd1111 platform. These providers are certified operators subject to their own data protection obligations.
• IT infrastructure and hosting providers: Cloud hosting and database service providers that store and process bd1111 platform data under strict contractual data protection requirements.
• Fraud and security services: Third-party fraud detection and cybersecurity providers engaged to protect the bd1111 platform and its players from fraudulent activity.
• Legal and regulatory authorities: Where bd1111 is required by applicable law, court order, or legitimate regulatory request to disclose personal data, we will do so to the extent required and no further.

All third parties with whom bd1111 shares personal data are contractually required to process that data only for the specific purpose for which it was shared, to maintain appropriate data security standards, and to refrain from any further disclosure without bd1111's prior written authorisation.

06 Cookies & Tracking Technologies

bd1111 uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device by your browser when you visit the bd1111 website. They enable the platform to function correctly and allow bd1111 to analyse how the site is used.

bd1111 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in to your bd1111 account during a session. These cookies cannot be disabled without preventing the platform from operating correctly.
• Performance and analytics cookies: Used to collect anonymised data about how visitors use the bd1111 platform — such as which pages are visited most frequently and whether any error messages are encountered. This data helps bd1111 improve the user experience. No personally identifiable information is included in analytics data.
• Functionality cookies: Used to remember your preferences and settings on the bd1111 platform, such as your preferred language or display settings, so that you do not need to reconfigure them on each visit.
• Security and fraud-prevention cookies: Used to detect and prevent fraudulent activity, including multi-accounting and automated bot traffic, on the bd1111 platform.

bd1111 does not use advertising cookies, retargeting cookies, or third-party social media tracking pixels on its platform. Your browsing behaviour on bd1111 is not shared with advertising networks.

You can manage or disable cookies through your browser's settings. Please note that disabling strictly necessary cookies will prevent you from logging in to or using the bd1111 platform. Disabling other cookie categories may limit certain platform functionality.

07 Data Retention

bd1111 retains personal data only for as long as necessary for the purpose for which it was collected, or as required to comply with applicable legal and regulatory obligations.

• Active account data: Personal data associated with an active bd1111 account is retained for the duration of the account's existence and for a period of five (5) years following permanent account closure.
• KYC and identity verification documents: Copies of identity documents submitted for KYC verification are retained for a minimum of five (5) years following the last transaction on the account, in accordance with anti-money-laundering record-keeping requirements.
• Transaction records: All deposit, withdrawal, and betting transaction records are retained for a minimum of five (5) years following the transaction date.
• Support communication records: Live chat transcripts, email correspondence, and WhatsApp message logs relating to your account are retained for a period of three (3) years from the date of the interaction.
• Marketing consent records: Records of your marketing consent (or withdrawal thereof) are retained for as long as your bd1111 account is active and for three (3) years following account closure.

After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised aggregated data (e.g., platform usage statistics that cannot identify any individual) may be retained indefinitely for internal analysis and product development purposes.

08 Data Security

bd1111 applies a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the bd1111 platform, ensuring that your login credentials, payment details, and personal data cannot be intercepted in transit.
• Encrypted at-rest storage for all sensitive personal data held on bd1111 servers, including KYC documents, payment method records, and account credentials.
• Role-based access controls that restrict access to personal data to only those bd1111 staff members who require it for specific operational purposes. Access rights are reviewed regularly and revoked when no longer required.
• Multi-factor authentication for administrative access to bd1111's internal systems and data management tools.
• Continuous security monitoring including automated intrusion detection systems and regular third-party security audits to identify and remediate vulnerabilities.
• Incident response procedures to ensure that any personal data breach is identified promptly, contained, and notified to affected players within a reasonable timeframe.

While bd1111 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for using a strong, unique password for your bd1111 account. If you suspect that your account credentials have been compromised, contact bd1111 support immediately via live chat or at [email protected].

09 Your Rights Over Your Data

As a bd1111 player, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact bd1111 support via live chat or email at [email protected]. bd1111 will respond to all valid data rights requests within 30 days.

• Right of access: You have the right to request a copy of all personal data that bd1111 holds about you. bd1111 will provide this information in a clear, portable format within 30 days of receiving your request.
• Right of rectification: If any personal data that bd1111 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your email address and phone number) directly through your bd1111 account settings.
• Right of erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected. Please note that bd1111 may be required to retain certain data (such as KYC records and transaction history) for the minimum retention periods specified in Section 7, even following a deletion request.
• Right to restrict processing: You have the right to request that bd1111 restricts the processing of your personal data in certain circumstances — for example, if you contest the accuracy of the data or object to its processing on grounds of legitimate interest.
• Right to data portability: You have the right to request that bd1111 transfers your personal data to you or to a third party in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where bd1111 processes your personal data on the basis of your consent (such as for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.
• Right to object: You have the right to object to bd1111's processing of your personal data where that processing is based on bd1111's legitimate interests. bd1111 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.

10 Children's Privacy

bd1111 is strictly an adults-only platform. The minimum age to register an account and use any bd1111 service is 18 years. bd1111 does not knowingly collect personal data from individuals under 18 years of age.

All registration submissions are subject to age verification checks. Where bd1111 has reason to believe that personal data has been submitted by or on behalf of a person under 18, that data will be immediately deleted and the associated account will be permanently closed. Any deposits made by a person under 18 will be returned to the originating payment method.

Parents and guardians who believe that their child may have registered on bd1111 are encouraged to contact bd1111 support immediately at [email protected] or via live chat. bd1111 will investigate all such reports as a matter of priority. bd1111 also recommends the use of parental control and content-filtering software to prevent underage access to online gambling platforms.

11 Third-Party Links

The bd1111 platform may, in certain contexts, reference third-party game providers or payment services by name. bd1111 does not operate or control the websites or privacy practices of any third-party entities referenced in connection with the platform. Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate under their own respective privacy policies, which govern how they handle data in connection with the games they supply to bd1111.

bd1111 is not responsible for the privacy practices or content of any third-party service. Players who choose to visit third-party websites do so at their own risk. bd1111 encourages all players to review the privacy policies of any third-party service with which they interact.

12 Changes to This Privacy Policy

bd1111 reserves the right to update, amend, or replace this Privacy Policy at any time. Any changes will be published on this page with a revised "Last Reviewed" date. Where a change materially affects how we process your personal data, bd1111 will use reasonable endeavours to notify you via the email address registered to your account prior to the change taking effect.

Your continued use of the bd1111 platform following publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you should stop using the platform and may request closure of your account by contacting bd1111 support.

We encourage you to review this Privacy Policy periodically to stay informed of how bd1111 is protecting your information.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or bd1111's data practices, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly on the bd1111 platform — the fastest way to reach us.
• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +880 1700 111000

bd1111 aims to respond to all privacy-related enquiries within 24 hours. Data rights requests (access, erasure, portability, etc.) will be acknowledged within 5 business days and fulfilled within 30 calendar days, in line with standard data protection practice.

This Privacy Policy was last reviewed in January 2026. bd1111 reserves the right to amend this Policy at any time. Please check this page regularly for the most current version.